How to Hire a Qualified Philadelphia Tree Service Company
Selecting the right Tree Service Philadelphia company to care for your trees is a challenging and important decision. Not only is the health of your trees at stake but also the safety and beauty of your property. How can you be sure that the company you hire will do what’s right for your trees and you?
“Homeowners need to do a little homework and ask lots of questions to build a solid understanding of the tree service company and its capabilities. There are five key steps that homeowners should follow,” says Lou Giroud, ISA Certified Arborist and President, Giroud Tree and Lawn.
Step 1: Knowledge is golden—Use an ISA Certified Arborist.
Much like the human body, trees are a complex biological system. It takes a trained and knowledgeable professional to properly evaluate the health and safety of your trees and provide you with the best course of action. ISA Certified Arborists have passed a rigorous examination on all aspects of tree care developed by some of the nation’s leading experts. The ISA, International Society of Arboriculture, leads the tree service industry by promoting the practice of professional arboriculture through education, research and technology. All Giroud Representatives who evaluate your tree’s health and safety are ISA Certified Arborists.
Step 2: Tap your resources.
Your friends, family and neighbors are an excellent way to identify tree service companies that have a good track record. Compare their recommendations with the list of ISA Certified Arborists and pick your top companies. Giroud Tree and Lawn has 9 ISA Certified Arborists on staff.
Step 3: How’s their Customer Service?
You can learn a lot about a company and the quality of its service from the first phone call. The following questions can help you to evaluate each company’s customer service, and determine if they’re the Tree Service Philadelphia Company for you:
- Once you’ve scheduled an appointment for an evaluation, does the representative arrive on time?
- If you leave a message, does someone return your phone call in a reasonable amount of time?
- Does a real person answer the phone during office hours or do you get a machine?
- What is the company’s policy on handling problems and ensuring your complete satisfaction?
Step 4: Get the facts!
When the Arborist arrives for the evaluation, you need to discuss more than tree service. The following issues are important to ensure that the company you select is solid, ethical and runs a good business operation.
Insurance: Ask for a certificate of insurance that is issued directly from the insurance carrier and check for liability coverage of at least $1 million. A reputable arborist will have personal and property damage insurance as well as workers compensation insurance. There are too many horror stories about homeowners who had to pay out large amounts of money for damages and injuries caused by uninsured tree companies.
Security: Does the company do criminal background checks and drug test their employees?
References: Ask for references and then don’t hesitate to check them.
Memberships: Is the company involved in any professional organizations such as ISA, Tree Care Industry Association or the Southeastern Pennsylvania Integrated Pest Management Research Group? Such involvement demonstrates the company’s interest in staying up to date on the latest techniques, research and information.
Tree Service Practices: Certified Arborists will only perform accepted tree care practices. For example, topping trees, removing an excessive amount of live wood or using climbing spikes on trees that are not being removed are not acceptable practices.
Step 5: Select your tree service company
The lowest bid may not be the best deal. Be sure to compare credentials and written specifications for the work and determine the best combination of price, work to be done, skill and professionalism.
“Following these steps will help to ensure that you find the tree service company that’s right for you,” says Mr. Giroud. “It may take a little legwork but in the end you and your trees will be satisfied with the results.”
About Giroud Tree and Lawn
Giroud has been dedicated to keeping landscapes healthy and customers happy since 1974. Serving Bucks, Montgomery and Philadelphia Counties, the company specializes in property inspections, tree and shrub care, insect and disease control, tick control, deer repellent, fertilizing, tree and stump removal custom programs to build healthy, green lawns. Giroud arborists are certified by the International Society of Arboriculture (ISA) and have the knowledge and experience required to successfully diagnose, treat and maintain the health of your trees and lawn. The company was awarded Angie’s Super Service Award® every year since 2005, the best record of any tree company in the region. The “Giroud Tree work for Charity” program donates free tree care services to parks, historical sites and other non-profit organizations located in the Company’s service area.